Property Manager - Durham

We have an exciting opportunity to recruit a Property Manager to have responsibility for the North-East area of the businesses’ let property portfolio and client accounting. This is a great opportunity for an experienced Property Manager to take on a new challenge as they manage our valued Landlord client requirements and be responsible for administrative processes in relation to accounts and property management.

The key responsibilities of the role are:

Property Management

1. Acting as first point of contact and ensuring regular communication with prospective clients and existing Landlords and Tenants
2. Overseeing the letting and marketing of residential property with support, to include advice on values, legislation, requirements, referencing, viewings and documentation such as tenancy agreements and notices.
3. To monitor, report and resolve where possible any maintenance issues raised by Tenants, including liaising with contractors and relevant stakeholders.
4. Ensuring with support six monthly inspections of all properties, advising Landlord of any changes or issues arising. Promptly notifying Tenants of any areas where action is required.
5. Arrange inventory check-outs, liaise with all parties to negotiate a speedy and satisfactory conclusion.
6. Manage the relationship with the Landlord, including reporting and accounts matters.
7. Understand the local geographical area and develop a sound knowledge of property rents and values and desired presentation of properties together with a keen awareness of local competition.
8. Update records and maximise the use of databases such as Reapit, Landmark and SAGE to ensure all property and Tenant details are up to date.
9. Maintain a working knowledge of compliance information such as Landlord and Tenant/Tenancy Law and Money Laundering
10. Support the excellent reputation of H&H Land & Estates by providing a high level of customer service to all clients and Tenants who visit or contact the office.

Client Accounting

1. Provide support to the rural team in respect of the management of the let rural property portfolio.
2. Effective use of Landmark, SAGE and Reapit systems for administering rural and commercial tenancies and associated demands, invoices and diary reminders.
3. Preparation of regular accounts and statements for a variety of purposes in respect of managed rural property where required.

It is essential that the candidate is or has:

• Full time, office based.
• Experienced within a client based or professional services role.
• Skilled in the effective use of Microsoft Office, such as Outlook, Word and Excel.
• Aware of accounting principles, procedures and reporting.
• In possession of a full clean driving licence, with access to a vehicle.
• Numerate with excellent written and verbal communication.
• An ability to build long term relationships.

Is it desired but not necessarily essential that the candidate is or has:

• Experience in property management and knowledge of residential lettings legislation.
• Awareness of rural issues and knowledge of the rural and agricultural industry.

WHY CHOOSE H&H?

H&H Land & Estates are part of H&H Group, this role based in Durham City.  As well as the usual benefits you’d expect from a well-established, forward thinking employer, such as a competitive salary, company pension, training and personal development, and salary sacrifice schemes we also offer an income protection policy and private healthcare.  You would be joining a friendly and fun team in the Durham office, who close the office with an hour for lunch.

We’re proud to be an employer of choice and our group wide ambition, vision and values are reflected in all the areas we operate, from teamwork to client relationships.

To apply in confidence please send your application, including your CV via the online form below or post to Margaret Irving, Group Personnel Manager at H&H Group plc, Borderway, Rosehill, Carlisle CA1 2RS on 01228 406334 or email her direct